1. What data is collected?

In order to ensure a smooth purchasing process and the highest quality of service, we collect the following information:

Purchase details: Name, surname, delivery address, phone number, email address.
Account details: Login name, password (encrypted), purchase history.
Technical data: IP address, time of connection, browser settings (using cookies).
Confirmation of age: Information confirming that you are of age 18 years.

2. Purposes of data processing

We only use your data for the following purposes:

Order fulfilment: Preparation, invoicing and delivery of goods through our logistics partners (Omniva, Venipak, LP Express).
Communication: Responding to your enquiries, informing you about the status of your order.
Legal compliance: To enforce the age limit (18+) and tax obligations.
Direct marketing: Only with your prior consent (newsletters).

3. Transfer of data to third parties

We never sell your data. The information is only provided to necessary partners for the fulfilment of your order:

For logistics companies (for delivery of goods).
For payment operators (for settlement purposes).
For public authorities (only in cases provided for by national law).

4. Cookies (Cookies)

Cookies used on the website help to provide a better user experience, allow us to „remember“ the contents of your basket and analyse visitor traffic. You can manage your cookie settings in your browser at any time.

5. Your rights

You have the right to:

Access to your personal data that we hold.
Demand that incorrect data be corrected.
Request the deletion of your data („right to be forgotten“), unless this is contrary to the law.
To withdraw your consent to the use of data for marketing purposes.

6. Contact

If you have any questions about the protection of your data, please contact: MB „Karštas dūmas“ Email: info@hotsmoke.shop Tel. Number: +370 603 08016